Returns & Exchanges
At Access Denied, we stand behind our high-performance gear, but if your equipment doesn't meet your training standards, you have 30 days to initiate a return or exchange. All items must be in original condition with tags attached to ensure your performance journey never misses a beat.
Return Process
- 1.Initiate Request
Log into your athlete account and select the order containing the items you wish to return to receive a unique Return Authorization Number.
- 2.Pack Your Gear
Securely pack the unworn sports apparel or equipment in its original packaging, ensuring all labels and protective seals remain intact.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the gear for wear and tear, we will process your refund or exchange within 5-7 business days to your original payment method.